Concordia Supply Help Desk
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Find frequently asked questions about custom postcards.
How long will it take me to receive my custom postcard?
After submitting payment online you will receive your postcards within 10-14 business days. This time frame includes print time and shipping.
How do I order custom postcards?
Select your Design Select your Quantity Select your Size Detail your customization in the Custom Text fields. Please be as detailed as possible. Include any customization you would like, including church name, logo, verse, additional text, etc. If you would like to include a logo or image, please indicate so and we will contact you for more information. Add the item to your cart Complete your check-out You will receive an email proof within 1 business day. Approve your pr
What is the best way for me to check on my custom postcard order?
Contact our design team directly at firstname.lastname@example.org. Our team works to respond to all email correspondence within 1 business day.
How do I check to see if my postcards have shipped?
Once your order has shipped you will receive a tracking number. If you haven’t received your tracking number in a timely manner, please contact our design team directly at email@example.com
Where is my custom postcard design proof?
Your proof will be emailed to you within 1 business day after submitting your order or request for a quote. Don’t forget to check your spam folder – just in case! If you haven’t received your proof within 1 business day please contact our design team directly at firstname.lastname@example.org