Concordia Supply Help Desk

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• How do I check to see if my order has shipped?

  Once your order has shipped you will receive a tracking number. If you haven’t received your tracking number in a timely manner, please contact our design team directly at design@concordiasupply.comFew readers

• How long will it take me to receive my custom indoor banner?

  After submitting payment online you will receive your banner within 7-10 business days. This time frame includes printing and shipping time.Few readers

• Where is my custom design proof?

  Your proof will be emailed to you within 1 business day after submitting your order or request for a quote. Don’t forget to check your spam folder – just in case! If you haven’t received your proof within 1 business day please contact our design team directly at design@concordiasupply.comFew readers

• How do I order a custom indoor banner?

  Select your Design Select your Print Size Select your Material Detail your customization in the Custom Text field. Please be as detailed as possible. Include any customization you would like, including church name, logo, verse, additional text, etc. If you would like to include a logo or image, please indicate so and we will contact you for more information. Add the item to your cart Complete your check-out You will receive an email proof within 1 business day. Approve yoFew readers

• I don’t see a template that works for me, can I create an original design?

  Yes! Our design team can create a completely original design for you. Our custom design fee is $50. To order a original custom design, request a quote.Few readers

• Can I order a banner in a custom size?

  Yes! We can take one of our templates and print them to a custom size, our design team can create a completely original design to a custom size, or we can print a design you provide to a custom size. To order a custom size banner, request a quote.Few readers

• What is the best way for me to check on my custom design order?

  Contact our design team directly at design@concordiasupply.com. Our team works to respond to all email correspondence within 1 business day.Few readers