Concordia Supply Help Desk

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• How do I order custom envelopes?

  Request a Quote On your request form, indicate the design # you are ordering On your request form, select your Quantity On your request form, select your Size On your request form, Detail your customization in the Custom Text fields. Please be as detailed as possible. Include any customization you would like, including church name, logo, verse, additional text, etc. If you would like to include a logo or image, please indicate so and we will contact you for more information. YSome readers

• What is the difference between a one-color, two-color and full-color imprint?

  Most of our designs can be formatted to one-color, two-color and sometimes full-color designs. If you want to include your church logo in your design, a determination may have to be made whether it can be reduced to one- or two-colors. One-color imprint simply means that there will be only one ink color used in the design. Two-color imprint means that your design will incorporate two ink colors. A Full-color print means there will be three or more colors in your design.Few readers

• How do I check to see if my custom envelope order has shipped?

  Once your order has shipped you will receive a tracking number. If you haven’t received your tracking number in a timely manner, please contact our design team directly at design@concordiasupply.comFew readers

• How many sides of the envelope can I print on?

  We are only able to print on the side without the flap on our standard offering envelopes. Our extended flap envelopes allow for ink on all four panels.Few readers

• How long will it take me to receive my custom envelopes?

  After submitting payment online you will receive your envelopes within 7-10 business days. This time frame includes print time and shipping.Few readers

• Can you box the envelopes with separate dates or numbers on each individual envelope?

  No, we do not sell boxed envelope sets. We print a bulk order of identical envelopes, they cannot be individually numbered or dated.Few readers

• How do I reorder a custom envelope design I have purchased in the past?

  Contact our design team to place a reorder of a design you have purchased in the past. The best way to contact them to initiate reorders is by email at design@concordiasupply.comFew readers

• What is the difference between a standard envelope and an extended flap envelope?

  Our standard envelopes are the common tithing envelopes you are likely used to seeing in church pews. They are each 6.25" x 3" with the flap running along the long edge. Available in 1-color, 2-color and full-color. Our extended flap envelopes are 6" x 3.5" with four panels with print capabilities. These are often used to send through the mail or by churches that require additional information about the donor. Only available in 1-color or 2-color printing, not available in full-color printing.Few readers

• Where is my custom envelope design proof?

  Your proof will be emailed to you within 1 business day after submitting your order or request for a quote. Don’t forget to check your spam folder – just in case! If you haven’t received your proof within 1 business day please contact our design team directly at design@concordiasupply.comFew readers

• What is the best way for me to check on my custom envelope order?

  Contact our design team directly at design@concordiasupply.com. Our team works to respond to all email correspondence within 1 business day.Few readers

• What is the minimum quantity for an envelope order?

  Our minimum quantity is 500 envelopes. After 500, we print in increments of 1,000 only.Few readers